Terms and conditions

Terms and Conditions

Our business hours are 10am to 7pm Indian Standard Time (IST) Monday through Saturday. Please email us at admin@pleasantfeather.com and we will respond as soon as possible.

Refund Policy

Click here for the full information of the Returns Policy

Customer Service Policy

We are committed to providing the best customer service and quality products. In the unavoidable event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days for an exchange or a full refund.

Care Instructions

All garments are recommended to DRY CLEAN only, unless otherwise mentioned.

Color of Products

The color of the products may slightly vary due to device digitization and screen/monitor settings. In case, you need more pictures of a product, do email us at admin@pleasantfeather.com and we will try our best to help you.

Security Policy

Pleasant Feather has partnered with CCAvenue payment gateway for secure payment and hassle free shopping experience. All major credit cards, debit cards, net banking and wallet options are accepted. If you have any questions regarding our security policy, please contact our customer support at admin@pleasantfeather.com

Privacy Policy

We respect your privacy and are committed to protecting the privacy of all our customers.  Any information collected is kept strictly confidential.